HCM Consulting

A properly designed and implemented Dayforce Human Capital Management (HCM) system is a strategic advantage to your organization.

We start by listening to understand you, your goals, your business model, and unique requirements. We dive into your processes, get to know your people, and provide solutions tailored to meet your organization’s requirements.

Analysis starts with your data, and understanding the issues. We listen, ask questions, and work with you to develop a prioritized plan to achieve your goals and requirements as efficiently and quickly as possible. In many cases the changes to the system configuration are minor, education and process are key, and the solutions are readily available in the provided features and functionality of your system. In other cases the Org Structure or key underlying configuration may need to be modified to achieve your desired results.

With AES customized Power BI Dashboards you have actionable, real time, accurate information to provide your management team with the information needed to make decisions.

An optimized HCM system will help reduce or eliminate over 80% of the manual tasks required to recruit, onboard, train, schedule, pay, provide benefits, and remain compliant. It can reduce your annual labor costs significantly. We have clients that have experienced 5% to 8% reduction in annual labor expense. Clients have told us, “HCM has transformed our business”.

In today’s world, talent acquisition, employee engagement, and retention are key to your organization’s success. We can show you how to use your HCM to achieve these goals. HCM big data analytics can identify burnout and flight risk, and improve employee engagement, satisfaction, and retention.

Optimization

Your AES Consultant will guide you through a proven process to identify and address issues. We focus on resolving the highest priority items causing the most challenges, such as manual processes, complex labor-intensive tasks, recurring inaccuracies, and user-identified problems. Our standard diagnostic analysis, consisting of approximately 712 points (depending on Modules in use), swiftly identifies root causes stemming from data or configuration choices.
We thoroughly examine factors like Org Structure, GL, Employee and Dependent data, Effective Dates, Job Structure, Management Structure, HR Data and Elements, Integrations, and more.
This analysis uncovers needed details, similar to how an EKG or MRI helps doctors discover underlying health issues. With customized reports, data extracts, and years of experience, we validate your HCM system and data, utilizing the results to prescribe the appropriate solutions. In some instances, we can recommend leveraging your existing assets.
We begin by gaining a thorough understanding of the issues you are experiencing and the opportunities for improvement. We dive into your organization, including your goals, business model, unique requirements, your processes, and familiarize ourselves with your team. During our assessment of your processes, we often identify gaps or duplications that lead to excessive work, rework, or delays. This comprehensive review results in a tailored solution that meets your specific needs.

Change Management:

Change can be challenging, particularly when it involves complex processes and systems. Effective communication and comprehensive training are vital tools to support your users, along with fostering a sense of inclusion and ownership in the decision-making process. Some users may require additional guidance, time, and training.

One common situation we encounter is users not fully utilizing or being aware of the available capabilities and processes. “Imagine a scenario where a manager used to commute to work on a bicycle, and we provided them with a new car as an upgrade. A few weeks later, we check in with the manager, only to find out that they’ve been pushing the car back and forth to work. We then show them how to get in, use the keys, and drive it.”

The importance of training and understanding the features and capabilities of a new HCM system cannot be overstated. Sometimes, minor adjustments are needed to accommodate the new processes and automation.

Implementation

Whether you’re implementing a new Human Capital Management (HCM) system or adding on a module, AES is here to provide guidance and support, tailored to your project and requirements.

Module Implementation:

If you’re ready to implement an additional module, such as Succession, Compensation, Learning, Recruiting – Talent Acquisition, Onboarding, Performance, HUB, or Document Management, your AES consultant will guide you to achieve a successful implementation.

These modules differ from core HCM components like Payroll, Benefits, or Workforce Management (WFM). They are typically owned by a different part of your HR team and often considered Phase II implementations.

For each of these Internal  modules, the configuration and data are dependent on and interact with your core HCM system. We’ll guide your team through the implementation process, offering training, configuration support, testing, and collaboration to help you meet your goals and requirements.

New Feature Implementation:

Whether it’s enabling a new integration, implementing Business Intelligence, Single Sign-On, or creating a custom form or workflow, AES is here to assist. We’ll listen to your situation, goals, and requirements; identify the available options; guide you in selecting the best approach; and help you swiftly implement and roll out the feature to your users.

New HCM Implementation:

We understand the challenges of implementing a new HCM system. It’s unfamiliar territory for you and your team.

We encourage you to reflect on your past experience with implementing complex systems and consider the importance of making well-informed decisions during the implementation discovery process. Rushed decisions often lead to issues that require subsequent fixes. 

It’s not uncommon for teams to feel overwhelmed as they balance their regular responsibilities with the demands of implementation, such as attending meetings, training sessions, extracting data from legacy systems, and making critical decisions that impact the new system’s configuration.

The common approach is to replicate the previous system’s setup, assuming it’s safe and faster than exploring the capabilities of the new system. However, this “Lift and Shift” approach often yields suboptimal results.

AES serves as your experienced guide and consultant. We navigate the implementation project, avoiding hidden issues and obstacles along the way. As your dedicated support team, AES provides:

• Overall project guidance to help you achieve an optimal HCM system aligned with your organization’s priorities, goals, processes, and culture.
• Project management for your team, including executive sponsor guidance to resolve issues and escalations.
• Assistance in gathering discovery information, offering guidance on best practices, and explaining the downstream effects of your choices.
• Support in extracting and validating data from your legacy system, relieving the burden of this complex task.
• Review of compliance issues and choices based on your existing policies and processes.
• Development and execution of test cases for User Acceptance Testing (UAT), Parallel Testing, and Day in the Life (DIL) testing, along with training for your users and system administrators.
• Customized training for your users, including the development of training materials, job aids, and recorded sessions for future reference.

With AES by your side, you can confidently navigate your HCM implementation journey and unlock the full potential of your new system.

Mergers & Acquisitions

Are you executing a Private Equity Funded Acquisition business model, where you acquire one or multiple businesses and integrate into your existing HCM? Perhaps you’re spinning out a divested business from a parent company and require new systems, including HCM.

These projects differ from typical HCM implementations. They involve a distinct process due to the unique goals and business requirements involved. Your team of resources may consist of a hybrid mix of Private Equity partners, new hires, consultants, and newly acquired team members. With compressed timelines, potential gaps in crucial information like historical legacy data, and the need to build the structure based on a Pro Forma business model, these projects can often feel like “building the plane while flying.”

Flexibility, vision, and experience are crucial in these cases. Recognizing that the HCM configuration will evolve as other systems come online and having a comprehensive understanding of both the current state and the ultimate objectives will inform the project’s phases. Certain outcomes, such as accurate employee pay, compliance with wage, tax, and employment regulations, financial and security controls, and precise accounting and general ledger management, are non-negotiable.

We are eager to discuss your project with you and determine if we are the right fit. Our commitment is to provide an honest assessment of the project, including the required resources and potential risks, and to respond promptly to your needs.